Website Counselling and Family Therapy Centre Ltd
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We currently have Vacancies for various DSA NMH roles throughout England.
We encourage applications from qualified Veterans, dependents and those with a military background.
We are the largest company offering specialist Non-Medical Helper (NMH) support to Veterans, Families and dependents students in receipt of DSA (Disabled Students’ Allowance) throughout the UK. We provide a range of support specialised to every student’s individual needs whilst studying at University or Higher Education.
We are passionate about providing high-quality support workers who can help to make a difference to our students studying higher education courses throughout the UK.
With recent and continued expansion and recognition, we are looking to expand the wealth of knowledge that we have with highly qualified and experienced specialist support staff.
Job title: Communication Support Worker (CSW)
Directorate: DSA NMH Veterans and Family Student Support Program
Reporting to: Regional Coordinator
Hours: FREELANCE – As and when required by the allocated student/s
Salary: £25 per Hour
Closing date: This is an ONGOING vacancy and recruiting throughout the UK
Please note candidates will be expected to be self-employed and will be recruited on a FREELANCE basis.
To provide FREELANCE Communication support for students in Higher Education who are in receipt of Disabled Students’ Allowances (DSA’s) in accordance with the appropriate regulations, timeframes and the DSA Quality Assurance Framework.
In your role, you will provide one to one support to individuals who are deaf, disabled or hard of hearing. You will work in classes/lectures facilitating communication and access with deaf learners using a range of strategies and communication modes as appropriate (for example, notetaking, BSL/SSE, Lipspeaking and language modification).
You will need to help students to produce and understand written materials in class, adapting learning materials so that they can be understood more easily. You will be able to provide suggestions to the University or College for ways in which the environment can be improved to make it more accessible for students who use hearing aids or lipread.
All candidates will have in-depth knowledge in supporting an individual with a particular disability whilst also being able to draw from experience.
An understanding of the demands associated with higher education study will be demonstrated. Relationships inside and outside of the institution will be maintained in order to establish a close working relationship with other support services the student may be using, as well as allowing recognition for when and if there is a need to refer to other services.
Main duties and responsibilities
- To undertake Communication Support Worker support for students in Higher Education, with disabilities, medical conditions, sensory impairments and specific learning difficulties in accordance with the Department for Education regulations, Equality legislation, the requirements of student funding bodies and the DSA Quality Assurance Framework
- To work with students to identify appropriate study and support strategies to enable them to participate in their study activities and overcome barriers to learning.
- To undertake self-directed continuing professional development activity, in order to keep up to date with developments in disability support, equality legislation, funding body guidelines, the quality assurance framework and enabling technology and strategies.
- To take part in training arranged by CFTC Ltd, as appropriate, on matters related to disability and the needs of wounded in service veterans and disabled students.
- To participate in the quality assurance process for DSA
- Adhere to the organisation’s Health and Safety Policy and guidelines, Safeguarding Policies and guidelines, Lone Working Policy and guidelines and any other relevant CFTC Ltd policies and guidelines.
- To participate in training related to CFTC Ltd policies and guidelines
- To be responsible for their own travel.
Disability Confident is a government scheme designed to encourage employers to recruit and retain people with disabilities and those with health conditions. The Disability Confident scheme has taken over from the previous Two Ticks Positive about Disabled People scheme.
As a Disability Confident Committed Employer we have committed to:
- Ensure our recruitment process is inclusive and accessible
- Communicate and promote vacancies
- Offer an interview to people with a disability who meet the minimum requirement
- Anticipate and provide reasonable adjustments as required
- Support any existing employee who acquires a disability or long term health condition, enabling them to stay in work
- At least one activity that will make a difference for people with disabilities
General responsibilities of all staff
CFTC Ltd is committed to the principles and practices of safeguarding. We believe that the safeguarding of all students has paramount importance, and everyone shares an objective to help keep young people and vulnerable adults safe. Each staff member is required to take personal responsibility for ensuring the safeguarding of our students, maintaining their own knowledge and understanding through continued familiarity with CFTC Ltd policies and guidance, promoting safe practice and reporting any concerns.
Equality & Diversity
CFTC Ltd is committed to upholding the values that underpin current equality and diversity legislation. We recognise the importance of equality and diversity being an integral part of our work, to promote equality and prevent unlawful direct or indirect discrimination. Each staff member is required to take personal responsibility for ensuring equality and diversity is recognised and promoted in all aspects of the role, maintaining their own knowledge and understanding through continued familiarity with CFTC Ltd policies and guidance.
Health & Safety
CFTC Ltd is committed to the health, safety and welfare of our students, employees, and all visiting stakeholders. Each staff member is required to ensure that they and others take notice of and operate within CFTC Ltd Health and Safety guidelines.
Continuing professional development (CPD)
CFTC Ltd is committed to the development of its staff. The successful applicant will be required to take part in CFTC Ltd’s programme of continuing professional development and will be encouraged to communicate and discuss their personal and team development needs with managers and colleagues.
Note: This job description covers the main, current duties and responsibilities of the job; however, it is subject to review and amendment in the light of developing or changing organisational needs. Other activities commensurate with this Job Description may from time to time be undertaken by the Job Holder.
PERSON SPECIFICATION –
Qualifications and training
All candidates must possess one of the following qualifications to be considered by CFTC Ltd:
- Signature Level 3 Certificate in Communication Support for Deaf Learners
- Level 4 Communication Support Worker (University of Greenwich)
- City & Guilds Level 3 Certificate in Communication Support for Deaf Learners (6259-07)
- A degree in deaf studies
- BTEC Continuing Education Certificate in Caring – Communication Support Work with DeafPeople to June 1997
- Edexcel Professional Development Award – Communication Support Workers with Deaf People from September 1997
- Edexcel Professional Development Award – Communication Support Workers with Deaf Students from September 1998
- BTEC Professional Development Certificate – Caring (Communication Support Worker). Supported and evidenced by CPD in relevant subjects from the past two years.
Those working with a BSL user MUST hold a Level 3 qualification or higher in British Sign Language (BSL) PLUS one of the above CSW qualifications.
Disposition, attitude and motivation
- Understanding of Safeguarding and a commitment to safe practice
- Commitment to Equality and Diversity and its active promotion.
- Flexibility, punctuality and reliability
- Ability to plan, prioritise and organise own workload
- Excellent interpersonal, verbal and written communication skills
- Ability to work under pressure to constant deadlines
- Knowledge of IT, both generic and specialist assistive technologies
- To be proactive in undertaking continuing professional development
- A pragmatic and confident approach to problem-solving
- An understanding of related areas within the wider organisation
- Awareness of disability legislation
- Attention to detail
- A flexible approach
- Sense of personal responsibility
- Awareness of when to seek advice
- An understanding of the need for and importance of confidentiality, privacy and Data Protection
- Ability to empathise and excellent listening skills
- Customer-facing skills, strong communication skills.
- DBS Disclosure required prior to an appointment being confirmed
- Eligibility to work in the UK
The sight of required documents and completed DBS form
- Minimum/Essential criteria are those attributes required of the Job Holder without which an appointment cannot be made.
- Desirable criteria are those attributes which would be useful, but not essential, for an appointment.