• Anywhere

Website Counselling and Family Therapy Centre Ltd

To apply for this job email your details to apply@cftccornwall.co.uk

We currently have Vacancies for various DSA NMH roles throughout England.

We encourage applications from qualified Veterans, dependents and those with a military background.

We are the largest company offering specialist Non-Medical Helper (NMH) support to Veterans, Families and dependents students in receipt of DSA (Disabled Students’ Allowance) throughout the UK. We provide a range of support specialised to every student’s individual needs whilst studying at University or Higher Education.

We are passionate about providing high-quality support workers who can help to make a difference to our students studying higher education courses throughout the UK. 

With recent and continued expansion and recognition, we are looking to expand the wealth of knowledge that we have with highly qualified and experienced specialist support staff.



Job title:                  Assistive Technology Trainer

Directorate:              DSA NMH Veterans and Family Student Support Program

Reporting to:           Regional Coordinator 


Hours:  FREELANCE – As and when required by the allocated student/s       


Salary:                      £35.00 per hour FREELANCE


Closing date: This is an ONGOING vacancy and recruiting throughout the UK


Please note candidates will be expected to be self-employed and will be recruited on a FREELANCE basis.


Job purpose

To provide FREELANCE Assistive Technology Trainer Support for students in Higher Education who are in receipt of Disabled Students’ Allowances (DSA’s) in accordance with the appropriate regulations, timeframes and the DSA Quality Assurance Framework.


Main duties and responsibilities


  • To undertake Assistive Technology Trainer support for students in Higher Education, with disabilities, medical conditions, sensory impairments and specific learning difficulties in accordance with the Department for Education regulations, Equality legislation, the requirements of student funding bodies and the DSA Quality Assurance Framework
  • To work with students to identify appropriate study and support strategies to enable them to participate in their study activities and overcome barriers to learning.
  • To undertake self-directed continuing professional development activity, in order to keep up to date with developments in disability support, equality legislation, funding body guidelines, the quality assurance framework and enabling technology and strategies.
  • To take part in training arranged by CFTC Ltd, as appropriate, on matters related to disability and the needs of wounded in service veterans and disabled students.
  • To participate in the quality assurance process for DSA
  • Adhere to the organisation’s Health and Safety Policy and guidelines, Safeguarding Policies and guidelines, Lone Working Policy and guidelines and any other relevant CFTC Ltd policies and guidelines.
  • To participate in training related to CFTC Ltd policies and guidelines
  • To be responsible for their own travel.
  • To provide training and support to students in the use of assistive technology to enhance their learning. This will involve working with a wide range of students.
  • To promote and raise awareness of the benefits of assistive technology to students. 
  • To deliver DSA funded assistive technology training packages and equipment to disabled students.
  • To keep up to date with all assistive technology changes to the DSA funding and ensure that you remain compliant with DSA standards in this area.
  • To work with the Disability Advisors to liaise with funding bodies and other appropriate agencies in order to assist disabled students in obtaining support for their learning.
  • To liaise with IT companies and assistive technology providers and sector-wide organisations in order to stay apprised of the latest developments in the field of assistive technology.
  • Support students who are having any technical problems with their assistive technology. This will include liaising with internal technical support and the technical support of external providers.

Disability Confident is a government scheme designed to encourage employers to recruit and retain people with disabilities and those with health conditions. The Disability Confident scheme has taken over from the previous Two Ticks Positive about Disabled People scheme.

As a Disability Confident Committed Employer we have committed to:

  • Ensure our recruitment process is inclusive and accessible
  • Communicate and promote vacancies
  • Offer an interview to people with a disability who meet the minimum requirement
  • Anticipate and provide reasonable adjustments as required
  • Support any existing employee who acquires a disability or long term health condition, enabling them to stay in work
  • At least one activity that will make a difference for people with disabilities


General responsibilities of all staff



CFTC Ltd is committed to the principles and practices of safeguarding. We believe that the safeguarding of all students has paramount importance, and everyone shares an objective to help keep young people and vulnerable adults safe. Each staff member is required to take personal responsibility for ensuring the safeguarding of our students, maintaining their own knowledge and understanding through continued familiarity with CFTC Ltd policies and guidance, promoting safe practice and reporting any concerns.


Equality & Diversity

CFTC Ltd is committed to upholding the values that underpin current equality and diversity legislation. We recognise the importance of equality and diversity being an integral part of our work, to promote equality and prevent unlawful direct or indirect discrimination. Each staff member is required to take personal responsibility for ensuring equality and diversity is recognised and promoted in all aspects of the role, maintaining their own knowledge and understanding through continued familiarity with CFTC Ltd policies and guidance.


Health & Safety

CFTC Ltd is committed to the health, safety and welfare of our students, employees, and all visiting stakeholders. Each staff member is required to ensure that they and others take notice of and operate within CFTC Ltd Health and Safety guidelines.


Continuing professional development (CPD)

CFTC Ltd is committed to the development of its staff.  The successful applicant will be required to take part in CFTC Ltd’s programme of continuing professional development and will be encouraged to communicate and discuss their personal and team development needs with managers and colleagues.

Note: This job description covers the main, current duties and responsibilities of the job; however, it is subject to review and amendment in the light of developing or changing organisational needs. Other activities commensurate with this Job Description may from time to time be undertaken by the Job Holder.



Qualifications and training

Educated to degree level

Training in the area of assistive technology

Experience in teaching or training on assistive technologies (computer software and hardware e.g: Inspiration, Mind Manager Pro, Dragon Naturally Speaking, textHELP Read & Write, typing tutors, various dictionaries, Dolphin, Zoomtext, JAWS, Claroread. Digital voice recorders, scanning pens, personal organisers, electronic dictionaries, Alphasmart.) in an educational setting on a 1:1 basis.

An understanding of the key barriers to information access to students with print disabilities and how assistive technology can enable them to study independently

Awareness of the current issues facing students in higher education with particular reference to the barriers facing disabled students

Experience of working with a range of stakeholders to promote the benefits of assistive technology as part of an inclusive learning experience

Experience/knowledge of creating and editing accessible web pages

Excellent and up to date knowledge of the assistive technologies market

Ability to assess a learner’s needs and devise an appropriate learning plan and an ability to  track progress

Outstanding IT skills using both PC’s and Mac’s with excellent knowledge of major operating systems and assistive technologies e.g: Inspiration, Mind Manager Pro, Dragon Naturally Speaking, textHELP Read & Write, typing tutors, various dictionaries, Dolphin, Zoomtext, JAWS, Claroread. Digital voice recorders, scanning pens, personal organisers, electronic dictionaries, Alphasmart

Ability to effectively liaise and gain respect from staff working at all levels across the University

Excellent communication and influencing skills

Excellent interpersonal and team skills able to share information and involve others in finding solutions

Excellent administrative and organisational skills

Reliable, enthusiastic and able to use own initiative

Sensitivity to the needs of a diverse client group

Commitment to equal opportunities and customer care

Ability to maintain confidentiality

Adaptable to change and highly motivated with a positive attitude toward a constantly evolving environment, related to student support in HE

Disposition, attitude and motivation

  • Understanding of Safeguarding and a commitment to safe practice
  • Commitment to Equality and Diversity and its active promotion.
  • Flexibility, punctuality and reliability
  • Ability to plan, prioritise and organise own workload
  • Excellent interpersonal, verbal and written communication skills
  • Ability to work under pressure to constant deadlines
  • Knowledge of IT, both generic and specialist assistive technologies
  • To be proactive in undertaking continuing professional development
  • A pragmatic and confident approach to problem-solving

·       An understanding of related areas within the wider organisation

·       Awareness of disability legislation

·       Attention to detail

·       A flexible approach

·       Sense of personal responsibility

·       Awareness of when to seek advice



  • An understanding of the need for and importance of confidentiality, privacy and Data Protection
  • Ability to empathise and excellent listening skills
  • Customer-facing skills, strong communication skills.
  • DBS Disclosure required prior to an appointment being confirmed
  • Eligibility to work in the UK

The sight of required documents and completed DBS form

  • Minimum/Essential criteria are those attributes required of the Job Holder without which an appointment cannot be made.
  • Desirable criteria are those attributes which would be useful, but not essential, for an appointment.