Student Services for Military Veterans
Student Services for Military Veterans

We think it’s important to work closely with  DSA Needs Assessors and Assessment Centres      so that Veteran Students, their families and dependents receive the best support possible.

It is essential to consider how recently separated service members can succeed in obtaining educational credentials that will help them gain employment and reintegrate into their communities.

Who we are

We celebrate veterans resilience through unlocking fortitude, and we measure our success against our impact on student veterans in society.

We are led by Wounded in Service Veterans who have experienced DSA NMH support, so our support is empathetic and delivered from a place of mutual understanding. We believe that peer-to-peer support, respect, and empathy – delivered by those who share a lived experience with their students – can fundamentally change the way the DSA is used and perceived.

If used and accessed well, DSA has the potential to make a life-changing difference for Armed Forces learners in Higher Education. We’re excited to share that difference with you!

What sets us apart

We champion a goal-setting approach, allowing students to take ownership of their support on their journey toward enablement and independence following on from an Armed Forces background. Our support is individualistic, tailored to a student’s individual learning style, specific needs, and course requirements. We achieve this high level of support in a number of ways:

  • Our active training and innovations team assures the quality of our support is maintained. Regular internal skill-sharing, peer-to-peer supervision and CPD days allow our support workers to feel part of a wider inclusive team.
  • Our dedicated Services Co-ordination Team, most of whom are Military Veterans have received DSA support themselves, carefully and emphatically guide students through the DSA process, making sure students feel listened to and supported all the way from transition up to graduation
  • We efficiently record and monitor each student’s support while also allowing the student themselves to track their progress and focus on their goals 
  • Our recruitment process means that no student is ever waiting longer than a week for their first session. We actively monitor capacity and our recruitment process is ongoing. Even during busy periods, we are able to bring on support workers within two-weeks, from interview to the first session. 

In order to deliver maximum choice and flexibility for students and enable them to access support, we can deliver sessions via an online video platform. Delivering sessions online allows us to offer students a more flexible timetable of appointments, as often the pressures of placements, work, caring responsibilities and location often preclude ‘office hours’ appointments.

We understand that students with placements experience far greater pressures than students on purely academic courses. 

We support all students but have expertise in supporting students who have experienced an Armed Forces background, Veterans, families and dependents. Especially veterans with mTBi and/or PTSD.

Due to its versatility,online delivery of Non-Medical Helper support has been beneficial to ALL people with ANY disability. Our flexible support model allows people to have sessions at a time that suits them giving them choice thus empowering them and increasing to access support. Clients do not have to attend at a set time or on a specific day enabling them to fit support sessions around their academic, family and work demands. A suitable time for the next meeting is identified at the end of each session and booked into the calendar. The client is sent an invite and a “reminder” is generated that will be sent automatically prior to the session to increase attendance.

Popularity of support

Over the years we have supported hundreds of student veterans independently and via Disabled Students Allowances. 

Many of our students have commented on our online platform
– how easy it is to use
– how much time is saved (no travelling or prep needed)
– reduction of stress as they have everything to hand (can’t forget anything)
– money saved (no fares, petrol, parking costs or childcare costs)

Our team is committed to continuing professional development which includes monthly reviews, quarterly peer observation, team training days and holds a number of professional qualifications as well as passing on good practice by delivering workshops at conferences, writing articles about inclusion and lecturing at universities.  




  • Education is a key component in the transition back to civilian life and employment for many new veterans. Enrollment in college allows veterans to upgrade existing skills or gain new skills in order to transition to a new career. And successful completion of college programs provides veterans with valuable credentials that may validate uncredentialed skills they gained in the military.

  • Many service members find it difficult to align the skills and knowledge gained via military service to the civilian labor market, particularly if they separate while holding a relatively low rank, are classified as having a disability, come from a minority background, or served in service and support occupations in the military

  • Approximately 40 percent of student veterans attend community colleges.  In addition, community colleges are at the vanguard of initiatives such as competency-based education that could help veterans complete a certificate or degree faster (in part by enabling them to receive academic credit for military training), which in turn could help them connect to the labour market more quickly.


Student veterans need a variety of supports.

  • Although student veterans tend to complete credential-bearing college programs at the same rate as the general population, they often face a variety of challenges on the way to completion. Some of these are challenges that are common among other students, particularly low-income and older students. For example, 44 percent of student veterans report four or more risk factors associated with non-completion, such as part-time college enrollment, working full-time while enrolled in college, and supporting a family. However, many veterans also confront additional challenges, in particular, difficulties in transitioning from a military to a civilian way of life, and physical and mental health issues resulting from their military experience.

: Student veterans possess strengths that can support learning and college success.

Veterans have great leadership qualities as well as an overwhelming sense of discipline for their studies. …This population tends to be more mature than the average college student, so they also bring a different world-view to the classroom and add great value to classroom discussions.

It is well known that most veteran students will attend college with one or more challenges which potentially impede their academic success . . . including mental health issues, limited financial resources, and difficulty making the transition from military to civilian life.

We currently have Very Good ONLINE availability.

Our Current Support Worker Availability

East & West Midlands CHECK HERE

North West & North East CHECK HERE

London & Eastern (Anglia) CHECK HERE

Yorkshire & Humberside CHECK HERE

South East & South West CHECK HERE

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Contact Us


0759 552 6 553


Counselling and Family Therapy Centre Ltd,                The Health and Wellbeing Innovation Centre,  Treliske, TRURO,                                              Cornwall, TR1 3FF